Shipping policy

Shipping Policy

Thank you for shopping with The Keepsake Company. Here's everything you need to know about how we ship your orders.

UK Delivery

We offer standard delivery across the United Kingdom. Orders over £50 qualify for free UK delivery. For orders under £50, a flat delivery charge of £3.99 applies.

European Delivery

We ship to most European countries. Standard European delivery is £9.99. Orders over £100 qualify for free European delivery.

US Delivery

We ship to the United States. Standard US delivery is £15.00. Orders over £100 qualify for free US delivery.

Processing Time

We aim to process and dispatch all orders as quickly as possible. Please allow a little extra time during busy periods such as holidays.

Tracking

Where available, tracking information will be sent to you by email once your order has been dispatched.

Questions?

If you have any questions about your delivery, please contact us at hello@keepsakecompany.co.uk and we'll be happy to help.